FAQ – Frequently Asked Questions

1. What do you sell?

We offer handcrafted metal and wooden decorations – perfect for home, office, or as a unique gift. Our store features wall art, figurines, and interior decor elements.

2. Where do you ship from?

All orders are shipped from Poland.

3. How much does shipping cost?

Domestic shipping (Poland): from 20 PLN (standard) or 65 PLN (express).
International shipping: 71 PLN.

4. How long does delivery take?

Domestic orders are usually delivered within 2–5 business days. International orders may take 7–14 business days depending on the destination country.

5. Can I return a product?

Yes, we accept returns within 14 days of receiving your order. The product must be unused and in its original packaging. Please contact us before sending the item back.

6. How can I contact you?

The easiest way is through the form on our Contact page. We typically respond within 24 hours on business days.